These items are not eligible for self-return. Note: For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.įor seller-fulfilled items from Fine Art category, the sellers need to be informed of the damage / defect within 10 days of delivery. Learn more about returning seller fulfilled items.

If you do not receive a response from the seller for your return request within two business days, you can submit an A-to-Z Guarantee claim. If you’ve received a seller-fulfilled product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in, returns are subject to the seller's approval of the return. The return timelines for seller-fulfilled items sold on Amazon.in are equivalent to the return timelines mentioned above for items fulfilled by Amazon. On the basis of the technician's evaluation report, we will provide resolution. Before returning a Tablet, the device should be formatted and screen lock should be disabled.įor few products, we may schedule a technician visit to your location. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up. Brands -HP, Lenovo, AMD, Intel, Seagate, Crucial Replacement for defective products, products with quality issues cannot be provided if the brand has not confirmed the same through a letter/email. If the product is confirmed as defective by the brand then customer needs to get letter/email confirming the same and submit to Amazon customer service to seek replacement. In case of defective, product quality related issues for brands listed below, customer will be required to approach the brands’ customer service center and seek resolution. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged or different item delivered to you. Tablets (new and certified refurbished) 7 Days Replacement

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